Frequently asked questions
So you can get a good overview quickly and easily, here you will find the answers to frequently asked questions about the Roco model railway. We hope that you can get the answers to your questions and solve your problems on your own with the help of this overview. This way, you help to ease the daily workload of our service staff and ensure that we can respond even more quickly to your specific questions addressed to us by e-mail or telephone.
In case of further question, please use our contact form
How do I find my model?By entering the complete operational number of your model in the request field of the ROCO service page, you can, in most cases, already find the desired model on your own ...
What is important for the maintenance of the Z21® systems?We recommend the Maintenance Tool primarily for Windows for maintenance and fine adjustment of your Z21 system. With this tool you can program and update decoders (only with Z21), but also set the basic settings such as: the output format on the track, DCC and / or MM, the RailCom function or the switch address shift +4. In addition, you can also use the Maintenance Tool as a control unit via the locomotive control panel. What do the various colours on the front light display of my central control stand for?Z21® white / Z21®start / Z21® black
What differences do the model railway control units from Roco offer?The Z21 system from Roco not only makes it easy for you to find the optimal digital entry into model railway controlling but through its different versions, it is also perfect for model railway experts. Each Z21 central unit features at least two X-Bus, one R-Bus, one B-Bus and one LAN socket. All systems can be used for AC and DC track layouts, as they can send both a DCC and an MM signal.
How can I unlock my z21®start control?In combination with the "Z21® WLAN Upgrade Item No. 10814" (including router) or the "Activation Code Item No. 10818" (without router), you can also activate your z21start for control commands via LAN and WLAN: LAN will offer itself especially for PC-controlled railway layout programs. What is the difference of the two WLAN packages of Z21®start ?Differences between the article 10814 with router and the article 10818 without router. How can I control the signal module 10777 with the Z21 app?If you want that the “Z21® App and the signal module 10777” with the depiction of all four possible signal images works efficiently and can be combined flawlessly, then only set one “Direction” at one of the two addresses of the locomotive.
smartRail Z21® system
How does the smartRail Z21® system work?The smartRail track system also reflects a Z21® system, but this time in the form of an intelligent rolling bed track. However, smartRail is not only the ultimate companion for all showcase collectors, it can also be perfectly used as a separate and portable programming track.
The Z21® router
What function has got the Z21® router ?The Z21® router has the ability to create a subnetwork where you can find all attached devices. To what to you need to pay attention after a router reset?after a router reset, the IP address as well as the SSID of the router are reset to factory settings. How can I change my IP address from dynamic to static?If no router is used, the Z21® system can also be connected directly to a PC via a LAN cable. However, you must note that your PC uses a dynamic IP address setting by default and is waiting to be assigned an address by the "Administrator". However, the Z21® system has no "Administrator function".
I still have a siding with a two-pin plug (for example: Item number 42520). - How can I combine it with the Z21®?If you use the the Z21® and the connection with the green, double-pin connector terminal (by the way, it has the spare part number 96321) you may cut off the plug !
How does the Z21® App work?The Z21® App requires a WLAN enabled Z21® system and offers you the most modern form of a model railway control. Z21®-Updater for AndroidThe Z21® Updater App allows you to update a Z21® system to the latest firmware version via Android device. The Z21®start is currently not supported.
How to transfer the library of the locomotives ?The transfer of the so-called locomotive library from one Multimaus to another is quite simple... A new loco is always quickly tried out with the MULTIMAUS®All Roco locomotives equipped with a decoder have the factory address 3. What to do when you have forgotten the parental control code or misplaced it?If you have forgotten the parental control code, only a reset of the MULTIMAUS® will help. Can the MULTIMAUS read CV values?Basically, the MULTIMAUS CV values can not only be programmed, but also read out. Up to which CV value can the MULTIMAUS® program and read out?When the firmware version 1.02 was used, the MULTIMAUS® only could program and read out up to the CV value of 255. Update of the MULTIMAUSIf the MULTIMAUS needs to be brought up to date, the firmware update can be carried out in the following ways... Can I connect more MULTIMÄUSE to my central control or amplifier than the number of sockets might suggest?All sockets labeled with "Slave" or "X-Bus" can be redistributed or extended via the adapter 10758.
How does the installation of the camera locomotive work?Possible applications
The camera image of the camera can be read out either directly via I-host mode or indirectly via client mode.
What is Host Mode?Direct = Host Mode: Host mode is the direct connection to your camera locomotive. In this mode, the camera image can be read out, but the locomotive can not be controlled. What is client mode ?Indirect = Client Mode: Client mode is the indirect connection to your camera. Can the camera locomotives also be operated in analogue mode ?Of course, you can also operate all camera locomotives in analogue mode. How does the camera ICE work with direct control?The Model 51248 is the only available model with a "Direct Control" feature. How do you reset your camera locomotive ?Detailed instructions on how to reset your camera locomotive can be downloaded from the link "Client and Host Mode". What software do I need for my camera locomotive?You can only receive the image of the camera locomotives via programs which are specially developed for the camera locomotives. Error analysis - What can you do?Camera locomotive - test steps With the Z21® App you can also read out the video images of camera locomotives.
Use of other routers / home networks
What is important when you use other routers or home network routers ?Other routers or home network routers may have different IP address settings than the pre-programmed TP-Link router, depending on the setting or manufacturer. What is necessary to make my Z21® system communicate with other routers or a home network?To make your Z21® system communicate with a remote or home network, you must either adapt the subnetwork of the router to the Z21® system or the IP address of the Z21® system to the subnetwork of the router. How can I connect my Z21® router to my home network?Do you want access to the Internet while controlling your model railway layout? What do I have to consider and why?Each router has a DHCP function, which can also be seen as a "mayor function". How can I use my home network instead of the Z21® router?To use your home network instead of the Z21® router, you should first read out and note down the router's IP address and the subnetwork distributed via DHCP. How can I read out the IP address and subnet mask?To read out the IP address and subnet mask, you can use a PC that is connected to the router. Pressing the Windows key will take you to the Windows search mode. By searching C-M-D via the input request, you should easily find the Windows CMD tool. What settings and adaptation do you need to make?If the IP address that is used by the router does not match the IP address of the Z21® system, either the IP address of the Z21® system can be manually adjusted via the Maintenance Tool or the IP address setting of the router.
Roco track systems – your perfect model railway solution for fun unlimitedWith the extensive Roco track system range you can be sure to find the right track for your needs. Roco GeoLine track system for beginners and professionalsThe Roco GeoLine track system captivates with its realistic plastic ballast bedding. RocoLine track system with ballastThe track bed is already included in the full scale RocoLine track system that has a 2.1 mm rail profile. RocoLine track system without beddingThe prototypical and flexible RocoLine track system with 2.1 mm rail profile is also available without bedding. How to connect the track sytem "RocoLine without bedding" to the digital main exchange ?There is no special siding in the RocoLine track program for this task. With a little bit of tinkering, however, it can be done. Read more ...
Can boosters of the new generation also be operated with the white Z21® or Z21®start?All items that are labeled with Z21® can also be used with Z21® controls.
Can I use a digital locomotive on an analogue model railway layout or does the decoder get destroyed ?Locomotives that have digital decoders easily can be used on analogue railway layouts without risk of damage. When I switched from an old digital system (eg Lokmaus 1) to a newer digital system, some of my older locomotives did not work anymore (eg ÖBB Rh 310).The problem is that the decoders with boards of older locomotives (e.g., those of the Rh310) only can decode “controls with 14 speed levels”.
Was the connection wrong or the system not even connected ?Probably the most common mistake when connecting your Z21® system is the LAN connection. In most cases, the Z21® will be connected to the WAN socket (blue) instead of the LAN socket (yellow) on the router. As a result, the Z21® system is encapsulated in a separate network and therefore cannot be found by the Maintenance Tool. |