Contact

DEAR SIR OR MADAM;

UNFORTUNATELY, IT IS NOT POSSIBLE TO MAINTAIN THE USED SERVICE DUE TO THE CURRENT SITUATION IN RELATION TO THE CORONA VIRUS!
THIS MEANS THAT TELEPHONE INQUIRIES ARE CURRENTLY NOT POSSIBLE AND THE RESPONSE OF TICKETS MAY TAKE MORE TIME.

WE ASK FOR UNDERSTANDING!
YOUR ROCO TEAM


Modelleisenbahn GmbH
Plainbachstraße 4
A-5101 Bergheim
Austria


Our special technical Hotline is at your disposal for any technical problems you may have with our Roco locomotives. Please click here!

ATTENTION: From Friday, 06.July 2018, new hotline times apply! From this point you will reach us on the following days:

Monday 1pm - 4pm
Tuesday 9am - 12am
Thurday 1pm - 4pm


Please contact our contact form outside of these times.
  • From Germany, Austria and Switzerland dial: 00800 57626000
  • International calls (available at the cost of a local call, max. 0.42€/max. from mobile networks per minute – VAT included): +43 820 200668

You are welcome to use our contact form for inquiries:
 
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